{"id":290,"date":"2025-09-30T05:32:45","date_gmt":"2025-09-30T05:32:45","guid":{"rendered":"https:\/\/dentistrykazakhstan.kz\/?page_id=290"},"modified":"2026-03-11T03:39:27","modified_gmt":"2026-03-11T03:39:27","slug":"%d1%84%d0%be%d1%80%d0%bc%d0%b0-%d0%bf%d0%be%d0%b4%d0%b0%d1%87%d0%b8-%d0%b6%d0%b0%d0%bb%d0%be%d0%b1-%d0%b8-%d0%b0%d0%bf%d0%b5%d0%bb%d0%bb%d1%8f%d1%86%d0%b8%d0%b9","status":"publish","type":"page","link":"https:\/\/dentistrykazakhstan.kz\/en\/%d1%84%d0%be%d1%80%d0%bc%d0%b0-%d0%bf%d0%be%d0%b4%d0%b0%d1%87%d0%b8-%d0%b6%d0%b0%d0%bb%d0%be%d0%b1-%d0%b8-%d0%b0%d0%bf%d0%b5%d0%bb%d0%bb%d1%8f%d1%86%d0%b8%d0%b9\/","title":{"rendered":"Complaints and appeals policy"},"content":{"rendered":"<p>The journal provides a formal mechanism for handling complaints and appeals concerning the actions of the editorial office, reviewers, or authors, in cases where publication ethics are considered to have been violated. All complaints and appeals are processed in accordance with the guidelines of the Committee on Publication Ethics (COPE).<\/p>\n<p><strong>Required information for submission:<\/strong><\/p>\n<ul>\n<li>Full name of the complainant<\/li>\n<li>Contact email address<\/li>\n<li>Subject of the complaint (editor, author, reviewer, etc.)<\/li>\n<li>Detailed description of the complaint<\/li>\n<li>Supporting evidence or documents (if applicable)<\/li>\n<\/ul>\n<p><strong>Submission of complaints:<\/strong> Complaints should be submitted to: info@dentistrykazakhstan.kz<\/p>\n<p>Timeframe for consideration: All complaints will be reviewed within 30 working days of receipt.<\/p>\n<p>&nbsp;<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_290\" class=\"pvc_stats all  \" data-element-id=\"290\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/dentistrykazakhstan.kz\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The journal provides a formal mechanism for handling complaints and appeals concerning the actions of the editorial office, reviewers, or authors, in cases where publication<\/p>\n<div class=\"pvc_clear\"><\/div>\n<p id=\"pvc_stats_290\" class=\"pvc_stats all  \" data-element-id=\"290\" style=\"\"><i class=\"pvc-stats-icon medium\" aria-hidden=\"true\"><svg aria-hidden=\"true\" focusable=\"false\" data-prefix=\"far\" data-icon=\"chart-bar\" role=\"img\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 512 512\" class=\"svg-inline--fa fa-chart-bar fa-w-16 fa-2x\"><path fill=\"currentColor\" d=\"M396.8 352h22.4c6.4 0 12.8-6.4 12.8-12.8V108.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v230.4c0 6.4 6.4 12.8 12.8 12.8zm-192 0h22.4c6.4 0 12.8-6.4 12.8-12.8V140.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v198.4c0 6.4 6.4 12.8 12.8 12.8zm96 0h22.4c6.4 0 12.8-6.4 12.8-12.8V204.8c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v134.4c0 6.4 6.4 12.8 12.8 12.8zM496 400H48V80c0-8.84-7.16-16-16-16H16C7.16 64 0 71.16 0 80v336c0 17.67 14.33 32 32 32h464c8.84 0 16-7.16 16-16v-16c0-8.84-7.16-16-16-16zm-387.2-48h22.4c6.4 0 12.8-6.4 12.8-12.8v-70.4c0-6.4-6.4-12.8-12.8-12.8h-22.4c-6.4 0-12.8 6.4-12.8 12.8v70.4c0 6.4 6.4 12.8 12.8 12.8z\" class=\"\"><\/path><\/svg><\/i> <img loading=\"lazy\" decoding=\"async\" width=\"16\" height=\"16\" alt=\"Loading\" src=\"https:\/\/dentistrykazakhstan.kz\/wp-content\/plugins\/page-views-count\/ajax-loader-2x.gif\" border=0 \/><\/p>\n<div class=\"pvc_clear\"><\/div>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-290","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/pages\/290","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/comments?post=290"}],"version-history":[{"count":6,"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/pages\/290\/revisions"}],"predecessor-version":[{"id":617,"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/pages\/290\/revisions\/617"}],"wp:attachment":[{"href":"https:\/\/dentistrykazakhstan.kz\/en\/wp-json\/wp\/v2\/media?parent=290"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}